Contact Information
Last updated: October 3, 2026
This page provides the contact information for Heather & Chloe.
Store Details
Store name: Heather & Chloe
Website: heatherchloe.com
Customer support email: info@heatherchloe.com
Business Hours: Monday to Friday 9:00 AM to 6:00 PM, Saturday and Sunday 10:00 AM to 5:00 PM (Eastern Time)
Customer Service
If you have a question about your order, shipping, returns, sizing, payments or any other matter, please contact us at info@heatherchloe.com.
To help us respond faster, please include:
- Your full name
- Your order number, if applicable
- The email address used for your order
- A clear description of your question or issue
- Photos, if your message relates to a product issue
Response Times
We do our best to reply as quickly as possible, usually within 24 hours.
During busy periods, sale periods or public holidays, response times may be longer than usual.
Our Customer Support Approach
At Heather & Chloe, our goal is to be clear, fair and helpful.
If there is an issue with your order, please contact us first so we can review the situation and work with you on a suitable solution.
Important Notice
The information on our website is provided for general shopping and product information purposes.
We do our best to keep information accurate and up to date, but errors may occasionally occur. If you notice an error, please contact us at info@heatherchloe.com.
Contact Information
Email: info@heatherchloe.com
Business Hours: Monday to Friday 9:00 AM to 6:00 PM, Saturday and Sunday 10:00 AM to 5:00 PM (Eastern Time)
Business Information
Trading name: Heather & Chloe (operated by Hakkesteegt E-commerce)
Chamber of Commerce (KvK) number: 42060326
VAT number: NL005463921B98
Address:
Julianastraat 19
2974 BG Brandwijk
Zuid-Holland
Netherlands
Email: info@heatherchloe.com